Privacy Policy
Last updated: April 1, 2026
1. What Information We Collect
We collect what you give us directly: name, email, phone number, location, business details (for vendors), and payment/banking info if you use premium plans. We also collect what we observe: browser type, IP address, pages you visit, how long you stay, which vendors you click on, and timestamps. This helps us understand what's working and what needs fixing.
2. How We Use Your Information
We use your data to: run the platform (match you with vendors, send notifications); improve Mojere (what's popular, what's broken); prevent fraud and security threats; comply with Canadian law (especially PIPEDA) and UK law (GDPR); and send you updates about our service. We send marketing emails only if you opt in. You can unsubscribe anytime (one click at the bottom of any email).
3. Who We Share Your Data With
We never sell your data. Full stop. We share it only when necessary: with vendors you contact directly (they need your name and contact to serve you); with service providers (hosting, email, payment processors, all under strict confidentiality agreements); with Canadian authorities if required by law; and if Mojere is acquired, the buyer inherits your data under the same privacy commitments. You'll be notified of any major change.
4. How We Protect Your Data
Your data is encrypted in transit using TLS 1.3 (bank-level encryption). Your password is hashed with bcrypt (we can't see it even if we tried). Authentication uses secure, httpOnly cookies. We rate-limit login attempts to prevent brute-force attacks. We audit our security regularly. We're not perfect (no system is), but we take this seriously.
5. Cookies & Tracking
Essential cookies (authentication, session management) are necessary for Mojere to work, and you can't disable these without logging out. Analytics cookies help us understand user behavior (optional, manage in your browser settings). We don't use third-party tracking or sell data to advertisers. Ads on Mojere are contextual (based on category or location), not behavioral.
6. Your Rights (PIPEDA & GDPR Compliant)
Under Canadian law (PIPEDA) and UK law (GDPR), you have the right to: access all your personal data in a readable format; correct wrong information; delete your account and data (with a 30-day grace period to undo); opt out of marketing; know why we're collecting data; and file a complaint with your country's privacy authority. To exercise these rights, email privacy@mojere.ca.
7. How Long We Keep Your Data
While your account is active, we keep your data to operate the service. After you delete your account, we keep anonymized data (no names, no IDs) for analytics and legal compliance for up to 24 months. If the law requires us to keep something longer, we will (e.g., tax records in Canada for 6 years).
8. International Data Transfers
Mojere operates in Canada and the UK, so your data may be processed in both countries. If Mojere expands to other countries, we'll ensure European-standard protections (Standard Contractual Clauses or other safeguards). If you're in the EU and have concerns about international transfers, email privacy@mojere.ca.
9. Children & Minors
Mojere is for users 18+. We don't knowingly collect data from anyone under 18. If we discover a minor's account, we delete it immediately. If you know of a child using Mojere, report it to support@mojere.ca.
10. Contact
For privacy inquiries, contact our Data Protection Officer at privacy@mojere.ca.